EXL is Hiring Work From Home for Customer Service Executives | Email Support | Apply Online
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EXL Recruitment 2026 (Work From Home/Office - Remote/Hybrid, Private Job Update) for Various customer service executive and senior executive posts. All legible and interested candidates can apply on or before (09-01-2026). Further information about the EXL recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Service Executive (Email/Chat Support)
2. Senior Executive.
Job Location for EXL Recruitment 2026 -
For customer service executive post, the candidates will be working from home and office as well as it has a hybrid work style and office location for candidates will be Gurgaon and for senior executive post, candidates will be working from home.
Number of Vacancies -
There are various number of vacancies.
Responsibilities for Customer Service Executive (Email/Chat Support) -
Handle calls and emails from corporate clients regarding business travel arrangements, including flights, hotels, car rentals and visa assistance
Provide travel solutions based on company policies, cost-effectiveness and traveler preferences
Manage itinerary changes, cancellations, refunds and re-bookings as per client requests
Coordinate with airlines, hotels and travel vendors to ensure smooth travel experiences
Address and resolve travel-related issues such as missed flights, booking errors or emergency travel needs
Maintain and update customer travel profiles and ensure compliance with corporate travel policies
Work with internal teams to provide customized travel solutions for high-value clients
Ensure timely follow-ups and maintain a high level of customer satisfaction
Stay updated with industry trends, airline policies and travel regulations.
Responsibilities for Senior Executive -
Review financial transactions, emails, and case queues to ensure timely and accurate processing in line with organizational accounting policies
Provide constructive, data-backed performance feedback to F&A associates based on audit findings, monitoring results and compliance assessments
Prepare and deliver precise and timely finance quality reports, including error trend analysis, compliance metrics and audit summaries for leadership teams
Investigate and document root causes for financial discrepancies, errors and escalations, maintaining a detailed analysis log aligned with audit trails and feedback mechanisms
Participate in regular calibration, audit alignment, and quality review sessions to maintain consistency
Support development of process improvement and innovation strategies for client business.
Salary/Pay and Grade Pay - For customer service executive post, the payable salary will be Rs 25,000 - 29,400 and for senior executive post, the payable salary will be Rs 41,600 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
Customer Service Executive (Chat/Email Support) - {12th pass or a graduate degree in any discipline}
Senior Executive - {a graduate degree in any discipline}.
Knowledge and Skills Required -
Basic PC Keyboarding skills
Good communication and analytical skills
Excellent verbal and written communication skills
Strong problem-diagnosis and problem-solving skills
Multitasking skills
Able to communicate effectively in writing and verbally
Good organization skills.
Selection Method - For EXL recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Click Here to Apply Online for Customer Service Executive
&
Click Here to Apply Online for Senior Executive
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (09-01-2026). After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.