Tech Mahindra is Hiring Work From Home/Office for Customer Support | Chat Process | Apply Online
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Tech Mahindra Recruitment 2025 (Work From Home/Office, Private Job Update) for Various customer support executive and chat process posts. All legible and interested candidates can apply on or before (08-02-2025) approximately. Further information about the Tech Mahindra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these post is mentioned in details below.
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Support Executive
2. Chat Process.
Job Location for Tech Mahindra Recruitment 2025 -
For customer support executive post, the candidates will be working from home and office as well as it has a hybrid work style and office location for candidates will be Hyderabad, Mumbai, Noida, Pune. For chat process role, job location for candidates will be Pune (Onsite).
Number of Vacancies -
There are various number of vacancies.
Responsibilities for Customer Support Executive -
Handle inbound and outbound calls
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Handling customer queries, solving queries of customers
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Work with internal departments to meet customer needs
Resolve customer queries effectively and efficiently
Provide excellent customer service and support.
Responsibilities for Chat Process -
Resolve customer issues and complaints efficiently while maintaining a positive and empathetic attitude
Escalate complex issues to senior representatives or appropriate departments when necessary
Build rapport with customers to create a seamless customer experience across all your interactions
Provide information about products and services and guide customers through various processes
Stay updated on product knowledge and any changes in company policies or procedures
Drive up-selling and cross-selling initiatives where applicable.
Salary/Pay and Grade Pay - For customer support executive and chat process posts, the payable salary will be Rs 24,160 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by Tech Mahindra.
Educational Qualifications - The educational qualification details for this post is mentioned below.
Customer Support Executive/ Chat Process - {12th pass or a graduate degree in any discipline}.
Knowledge and Skills Required -
Good team player, honest and willing to be cooperative with fellow colleagues
Problem solving
Strong verbal and analytical skills
Configuration and Interfacing knowledge
Business understanding
Should be flexible to work
Excellent presentation skills
Good verbal and written communication skills
Good knowledge of Google sheet and data studio
Ability to handle pressure and a natural go getter
Should be ready to work in 24*7 environment
5 days working week.
Selection Method - For Tech Mahindra recruitment, the candidate will be selected on the basis of shortlisting and virtual/telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
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Click Here to Apply Online for Customer Support Executive
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (08-02-2025). After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.