Tech Mahindra is Hiring for International Customer Service Representatives | Apply Online
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Tech Mahindra Recruitment 2024 (Private Job Update) for Various international customer service representative and customer support executive (chat process) posts. All legible and interested candidates can apply on or before (05-10-2024). Further information about the Tech Mahindra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Tech Mahindra Recruitment 2024 -
For international customer service representative post, the job location for candidates will be Hyderabad and for customer support executive (chat process) post, job location for candidates will be Tamil Nadu.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Support Executive (Chat Process)
2. International Customer Service Representative.
Responsibilities for International Customer Service Representative -
Provide customer support through voice
Resolve issues and miscellaneous queries
Handle internet related queries
Handle customer service (technical support) for international voice process.
Responsibilities for Customer Support Executive (Chat Process) -
Handling customer queries on Web Chat, Email and social media
Solving customer queries on chat related to phone bill and network related issues
Educate current and potential customers with product and service information
Maintain accurate customer records
Identify and escalate priority issues to the Team leader and operations team
Actively participate in team meetings
Communicate with customers via phone, email and chat
Provide Knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data Entry in various platforms.
Salary/Pay and Grade Pay - For customer support executive post, the payable salary will be Rs 22,500 and for international customer service representative posts, the payable salary will be Rs 20,800 - 34,200 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by Tech Mahindra.
Educational Qualifications - The educational qualification details for this post is mentioned below.
International Customer Service Representative - {12th pass minimum}
Customer Support Executive - {a graduate degree in any discipline}.
Knowledge and Skills Required -
Excellent verbal and written communication skills in English
Good knowledge of Google sheet and data studio
Ability to handle pressure
Should be ready to work in 24*7 environment
5 days working week
Ability to handle international calls.
Selection Method - For Tech Mahindra recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Click Here to Apply Online for International Customer Service Representatives
&
Click Here to Apply Online for Customer Support Executive
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (05-10-2024). After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.