Genpact is Hiring Work From Home for Chat Process Associates | Apply Online
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Genpact Recruitment 2024 (Work From Home, Private Job Update) for Various chat process associate posts. All legible and interested candidates can apply on or before (14-09-2024). Further information about the Genpact recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Genpact Recruitment 2024 -
The candidates will be working from home.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Chat Process Associate.
Responsibilities of Chat Process Associate -
Follow ups via email and phone on cases
Technical support for Intel on-board fleet services including customer problems, questions, payment issues etc
Technical support for hardware
Perform troubleshooting to fix the customer issues via call, chat and email
Pre-sales report for Intel services, addressing questions from potential customers
Perform remote access session when required via chat and phone
Expected to take 25-30 calls a day
Identify and own lean and transformation projects.
Salary/Pay and Grade Pay - For chat process associate post, the payable salary will be Rs 29,160 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities).
Age Limit - For Genpact recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
Chat Process Associate - {a graduate degree in any discipline}.
Knowledge and Skills Required -
Effective probing skills
Willing to work in flexible hours
Good communication skills with positive, flexible attitude
Should be able to work independently
Able to work independently
Able to effectively manage time and individually prioritize multiple tasks
Ability to communicate effectively
Excellent troubleshooting skills
Good interpersonal skills and attention to customer service
Self disciplined
Understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
Able to work on flexible schedule.
Selection Method - For Genpact recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (14-09-2024). After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.