Infosys is Hiring for Customer Support Role | Work From Office | Apply Online
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Infosys Recruitment 2023 (Private Job Update) for Various customer support posts. All legible and interested candidates can apply on or before (09-11-2023). Further information about the Infosys recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Infosys Recruitment 2023 -
For customer support post, job location for candidates will be Pune.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Support.
Responsibilities of Customer Support -
To improve customer confidence being empathetic to a variety of new and experienced learner needs
Help to implement and improve processes and procedures within the team allowing strong service focused deliverables
Escalate an issue according to the company escalation processes
Ensure customer service level agreements are met or exceeded
Respond to customer inquiries in a timely and efficient manner
Execute transactions as per prescribed guidelines and timelines
Ensure customer/ user confidentially and data protection at all times.
Salary/Pay and Grade Pay - For customer support post, the payable salary will be Rs 28,300 per month approximately. Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
Customer Support - {a graduate degree in any discipline}.
Knowledge and Skills Required -
Good communication and analytical skills
Operations
Proposal Management
Proficient in navigating through various apps in computer
Manageable analytical skills
Excel Knowledge
Good time management, ensuring all contacts with customers add value
Being proactive
Problem solving skills and quick thinking to resolve customer issues independently
Should be comfortable working from office
Ability to understand process knowledge quickly and efficiently.
Selection Method - For Infosys recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (09-11-2023). After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.