Physics Wallah is Hiring Work From Home for Customer Service Associates | Apply Online
Job Location for Physics Wallah Recruitment 2023 -
The job location for candidates will be work from home.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Associate.
Responsibilities -
Initiate phone calls to students of the designated category to gather feedback on their experiences
Create a comfortable and open environment to encourage students to share their opinions, suggestions and concerns
Record feedback accurately and ensure that all relevant information is captured during the conversation
Calculate net promoter score using the feedback received, identifying promoters, passives and detractors
Compile feedback data and generate comprehensive reports on a regular basis
Compare our institution's performance with that of competitors in terms of student satisfaction and feedback.
Salary/Pay and Grade Pay - For Customer Service Associate post, the payable salary will be Rs 28,400 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
Customer Service Associate - {a graduate degree in any discipline}.
Knowledge and Skills Required -
Good communication skills
Basic knowledge of Excel and docs
Basic knowledge of business fundamentals
Strong knowledge in the Ed-tech field
Strong interpersonal and communication skills.
Selection Method - For Physics Wallah (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (08-10-2023). After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.